Cancellation Policy

As a courtesy to our customers at Aesthetic Record EMR, a minimum of 48 hours notice should you need to cancel or reschedule an appointment (2 business days prior to appt) is required. You will be charged a cancellation fee, as per company policies if an appointment is cancelled less than 48 hours in advance or if there is a no-show (see below). If you are more than 10 minutes late to your appointment, depending on the length of your appointment this may be considered a "no-show". Please be on time.

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All deposits are non-refundable, and if you cancel your appointment in a timely manner - the deposit will be in your wallet for credit to be used at your next appointment. Because appointments fill up quickly, we suggest you schedule your next appointment before you leave.

 

A cancellation fee of $75.00 will be charged for any late cancellations within 48 hours/2 business days PRIOR to the scheduled appointment of services. Fees charged are to cover time lost (though consultations are complimentary, we are still reserving time for you. Please respect our time as it is valuable and when appropriate notice is not given, or you no-show your appt we are unable to move forward in giving this time/opportunity to someone else). 100% of a scheduled service will be charged for no-call, no-show appointments.